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Terms of Use for Online Store

  • Updated

To use the SHUEISHA MANGA-ART HERITAGE online store, you need to agree to the following terms of use. Please read the terms of use carefully.

 

TERMS OF USE FOR SHUEISHA MANGA-ART HERITAGE ONLINE STORE

 

Shueisha Inc. hereby sets forth the terms of use applicable to the online store provided by SHUEISHA MANGA-ART HERITAGE operated by Our Company and various services to be provided through the Website (defined below), as follows:

 

Article 1 (Definition)

The terms used in these Terms of Use shall have the following meanings:

(1) “These Terms of Use” shall mean the TERMS OF USE FOR SHUEISHA MANGA-ART HERITAGE ONLINE STORE;

(2) “Our Company” shall mean Shueisha Inc.;

(3) The “Website” shall mean the website named “SHUEISHA MANGA-ART HERITAGE ONLINE STORE” operated by Our Company;

(4) The “Service” shall mean various services Our Company provides at the Website including online sales service;

(5) The "Goods" shall mean manga-art works (including duplication under permission of the author) and products sold through the Service;

(6) The “Associated Service” shall mean “Startrail PORT”, which can be used for certification of authenticity and record of chain of title etc. provided Startbahn Inc. associated with Our Company;

(7) The “User” shall mean customer and potential customer who uses the Website and the Service;

(8) “Minor” shall mean those who has not reached the age of adulthood having legal capacity to enter into sales agreement alone.  The age of adulthood shall be determined by the laws and regulations applicable in the country or region where the User resides. (For more information, please refer to “Frequently Asked Questions”).

 

Article 2 (Application of these Terms of Use)

  1. These Terms of Use shall apply to any and all transactions between the User and Our Company formed or to be formed through the Website and the Service.　If the User cannot agree to these Terms of Use, the User cannot use the Website or the Service.
  2. In the event that any Goods detailed description page within the Website contains terms and conditions inconsistent with these Terms of Use, said terms and conditions at the Goods detailed description page shall take precedence.

 

Article 3 (Presentation and Amendment of these Terms of Use)

  1. These Terms of Use is presented to the User by way of publishing at the Website or other means that Our Company, at its reasonable judgment, deems appropriate.
  2. Our Company may amend these Terms of Use from time to time. Amendment shall be made in cases where, at Our Company’s reasonable judgement, amendment conforms to the general interest of the Users; or where amendment is not contrary to the purpose of these Terms of Use, and reasonable in light of the circumstances including necessity of the amendment, the appropriateness of the amended conditions and so on.  In these cases, the amended conditions shall apply to the Website and the Service regardless of whether or not there is consent from the User concerning such amendment of these Terms of Use.
  3. Our Company shall set reasonable pre-announce period and announce its intention to amend these Terms of Use, the details of the amended conditions and the time when the amendment will take effect by publishing said information at the Website.
  4. In the event that the User uses the Website or the Service after the effective date of such amendment, the User has deemed consented each and every amended conditions of these Terms of Use. If the User cannot agree to the amended conditions of these Terms of Use, the User cannot use the Website or the Service.

 

Article 4 (Handling of Privacy)

Our Company shall properly handle Member information and other information concerning the User information including personal information that Our Company obtains in connection with the use of the Site and/or the Service In accordance with the "Privacy Guidelines" set forth by Our Company.  (For more information, please refer to “Privacy Guideline”)

 

Article 5 (Use of the Service and Associated Service)

  1. The Services provided by the Website are as follows (Details are posted separately on the Website):
    (1) Online sales of the Goods;
    (2) Support service for the Member to use the Associated Service; and
    (3) Any ancillary services relating to sales of the Goods.
  1. From time to time, Our Company may add, remove and/or change part or whole of any items of the Services listed in the preceding paragraph without prior consent of the Members. In no event shall Our Company be liable for any damages incurred by the Member arising out of or in relation to removal and/or change of the Services.
  2. The Service uses the e-commerce website creation service "Square" provided by Square K.K., and inventory management service "Sekailogi" provided by Tokyo Otaku Mode Co., Ltd. (For the terms of use of Square and Sekailogi, please refer to the respective websites.)

 

Article 6 (Purchase of the Goods, Payment Method)

  1. 1. If the User wants to purchase the Goods, the User shall do so in accordance with the method prescribed by Our Company. Conditions for application for purchase, including the change or cancellation of orders, shall be as described in the “NOTICE PURSUANT TO THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS & OTHERS.”
     
  2. If the User is a minor, they cannot apply for purchase.

  3. The payment method for the Goods is as follows:

    (1) The purchase prices of the Goods indicated on the Website include the following:　

    -    If the Goods are delivered within Japan: Goods price, delivery fees, and handling charges
    -    If the Goods are delivered to countries and regions other than Japan: Goods price, delivery fees, and handling charges. Please note that customs duty, various tax and clearance fees are not included, and therefore that additional payment may be necessary.

(2) Payment methods shall be limited to credit card (under the User’s name).

(3)The User shall comply with the terms and conditions of the agreement applicable between the User and the credit card company or the company operating the settlement service. Should any dispute arise between the User and the credit card company or the operating company, the User shall be responsible for resolving such a dispute. Please note that Our Company does not keep information about the credit card, etc. that the User uses for payment.

(4) Sales agreement between the User and Our Company for the Goods will be concluded at the time the User receives Our Company's email confirming payment, after Our Company confirms that the User has completed the payment for the Goods.

(5) Notwithstanding the preceding subparagraph, if there is misconduct or inappropriate behavior by the Member concerning use of the Service, Our Company may take measures that Our Company deems fit including termination of sales agreement etc.

 

Article 7 (Delivery of Goods, Transfer of Title)

  1. Our Company shall deliver the Goods to the address specified by the Member at the time of purchase application, and shall have completed its obligation to deliver as a seller when delivery completion is confirmed by the delivery company entrusted by Our Company.
  2. Title of the Goods that a Member has purchased transfers from Our Company to the Member at the time the delivery company delivered the Goods to the Member.

 

Article 8 (Return of Goods)

Return of Goods shall be accepted in any of the following events and the Member informed Our Company within a period prescribed by Our Company:

(1) Goods has a defect even before delivery;

(2) Goods different from what was ordered are delivered; or

(3) It is obvious that Goods are damaged during delivery.

 

Article 9 (Delivery)

  1. The Goods can be delivered to any area within Japan as well as other countries and regions as separately designated (for the list of eligible countries and regions, please refer to "Available Countries for Shipping." Certain Goods cannot be delivered to the designated countries or regions. Before placing your order, please confirm "Available Countries for Shipping." However, shipping is limited to the country or region in which the User purchasing the Goods resides.
  2. Period for redelivery and conditions varies depending on the countries and regions to which delivery is made and delivery company.
  3. In the event that the Goods cannot be delivered even after redelivery or that the Member reject to receive the delivered Goods without any justifiable reason, the Member may be held legally liable for default of the sales agreement.
  4. The scheduled date of delivery for the Goods and the tracking number based on which the User can check the status of delivery will be described in an email that Our Company sends to the User to inform shipment of the Goods. Though Our Company makes an effort to deliver the Goods by the scheduled delivery date, the delivery may be delayed due to reasons beyond the reasonable control of Our Company. In no event shall Our Company be liable for any damages the Member incurs arising out of or in relation to late delivery.
  5. The scheduled delivery date is estimated date only. Our Company does not guarantee that the Goods arrives on that day.  Further, because of social situation or natural disaster or the like, the Goods cannot be delivered even to the region where delivery is otherwise possible.
  6. In some specific countries or situation, a delivery company may offer delivery option such as those described below. Please understand in advance that in no event shall Our Company be liable for any loss or destruction of the Goods due to such option.
    (1) Without signature: Approve receipt of the Goods without signature at the time of delivery;(2) Authorization of neighborhood to receive the Goods on behalf of the Member (on demand delivery).
  1. mportant information concerning delivery of the Goods will be posted on the Website. (Please refer to "NOTICE PURSUANT TO THE ACT ON SPECIFIED COMMERCIAL TRANSACTIONS & OTHERS" for details.)

 

Article 10 (Tariff etc.)

  1. When the Member receives the Goods in countries or regions other than Japan, applicable tariff (duty, tax, VAT) and custom clearance charge will be imposed for custom clearance. The amount will be calculated and charged based on price of the Goods and delivery fee shown on the invoice.  (For further detail, please refer to “Frequent Asked Questions”)
  2. In some countries and regions, a delivery company etc. may request the Member to submit necessary document. In such case, the Member is supposed to follow necessary procedure in accordance with instruction of the delivery company etc.  The Goods may not be delivered unless necessary procedure is followed.

 

Article 11 (Restricted Matters)

When using the Website or the Service, the User shall not engage in any activities that fall within or are likely to fall within the following items (1) through (22). If any of these actions are confirmed, Our Company may, at our discretion, suspend part or all of the User's access to the Website and the Service without prior notice.
(1) Using the Website and/or the Service for the purpose other than personal use of the User including duplication, distribution, public transmission, alteration and/or license to a third party of the Website or digital data available on the Website;
(2) Deleting copyright notice etc. of the Website;
(3) Duplicating whole or part of the program (copyrighted work) used at the Website;
(4) Reverse engineering, decompile and disassemble of the Website;
(5) Accessing the Website, the Service and/or the Associated Website without authorization, or falsifying or deleting whole or part of the same;
(6) Transmitting information that contains computer viruses or other harmful programs, or making such information available to third parties;
(7) Accessing facilities of third parties or for the Service (including telecommunication facilities, computers or other equipment and software prepared by Our Company to provide the Service) without authorization, or interfering with the use or operation of the same;
(8) Infringing the rights and/or interests of Our Company or third parties;
(9) Any transmission or act that defames, insults, damages the reputation, trust, or privacy of Our Company or any third party, or interferes with their business operations;
(10) Violating any provision of these Terms of Use, laws and regulations, penal laws or public policy;
(11) Causing trouble for Our Company or interfering with the operation of the Website by way of transmitting messages etc. excessively, threating, harassing, or engaging in other actions that deviate from the purpose of using the Service; and
(12) Transfer, or otherwise an act of using the Website or the Service for commercial purposes;

(13) Using the Service or the Associated Service by impersonating a third party;
(14) Minor Member applies for proceeding for purchase of Goods by way of, for example, falsifying one’s age;
(15) Using registered email address and/or password for wrongful purpose;
(16) Returning the Goods without justifiable reason;
(17) Rejecting receipt of Goods without justifiable reason;
(18) Using the Goods for the purpose other than personal use for the Member himself/herself including duplicating, distributing, public transmitting, altering and/or granting license to a third party of whole or part of the Goods;
(19) Using the Goods without authorization of Our Company for business purpose (including displaying and accepting admission fee or the like), promotion, advertising, soliciting or otherwise using for the purpose of political and/or religious activities etc.;
(20) Any other activities that Our Company deems inappropriate

 

Article 12 (Preparation of Facility etc.)

  1. The User shall, at its own expense and responsibility, prepare the communication equipment, software, and all other ancillary equipment necessary to use the Service. Further, the User shall prepare the telecommunication environment necessary to use the Service at its own expense and responsibility, and use the Service via any communication service of its choice.
  2. The User shall, at its own responsibility and expense, take security measures (e.g., prevention of computer virus infection, unauthorized access, and information leakage) appropriate to its own telecommunication environment.

 

Article 13 (Copyright etc.)

  1. All the copyrights (including the rights stipulated in Articles 27 and 28 of the Copyright Act of Japan) and other intellectual property rights related to the Goods, the Website, and the Service belong to Our Company or to third parties who have licensed their right to Our Company. The User cannot use the Goods, the Website, and the Service beyond the scope stipulated in these Terms of Use and the use for private use permitted by applicable Copyright Act.
  2. The User cannot authorize any third party to engage in activities violating the preceding paragraph.
  3. Should a Member cause any damages to Our Company or any third party by violating this Article, the Member shall solve the problem at its responsibility and expense, and indemnify Our Company from any disadvantage or damage arising out of or in relation thereto.

 

Article 14 (Disclaimer in relation to Use of the Service etc.)

  1. In no event shall Our Company be responsible for any damages incurred by the Member arising out of or in relation to the Service unless there is cause attributable to Our Company.
  2. Our Company makes no guarantees regarding the function, performance, usefulness, benefit, asset value, or compatibility of the Goods with other products.
  3. IN RELATION TO THE SERVICE AND THE ASSOCIATED SERVICE, ALL GUARANTEES, INCLUDING BUT NOT LIMITED TO COMPLETENESS, USEFULNESS, OR COMPATIBILITY WITH OTHER SERVICES, THE INEXISTENSE OF DEFECTS OR FAILURES, ARE EXPRESSLY EXCLUDED.
  4. If the User causes damage to Our Company or a third party (including other Users) arising out of or in relation to the Service, or if a dispute arises between the User and affiliated companies or a third party (including other Users), the User shall resolve such matters at their own expense and responsibility, and Our Company shall bear no liability whatsoever.

 

Article 15 (Delay, Suspension or Cessation of the Website and the Service)

  1. Our Company may temporarily delay, suspend, or cease the provision of all or part of the Website and the Service without prior notice to User:
    (1) Because of periodic or emergency maintenance or inspection of the Website or the facility used to provide the Service;
    (2) When force majeure including natural disaster prevents Our Company to provide the Website and the Service due to;
    (3) For other reasons not attributable to our company; or
    (4) When Our Company deems appropriate.
  1. Our Company makes efforts to ensure continuous operation of the Website and the Service, but shall have no further obligation. Therefore, in no event shall Our Company be responsible for any damages the User or a third party incurs arising out of or in relation to any items listed in the preceding paragraph.

 

Article 16 (Termination of the Service)

  1. Our Company may, at its discretion, terminate the provision of whole or part of the Website and the Service upon prior notice to the User.
  2. The notice to the User stated in the preceding paragraph shall be implemented by posting on the Website or other reasonable method.
  3. In no event shall Our Company be responsible for damages the User incurs arising out of or in relation to termination of the Website or the Service.

 

Article 17 (Others)

  1. Communication between Our Company and the Member shall be made basically by email in either in English or Japanese.
  2. In the event of any dispute concerning use of the Service between Our Company and the Member that cannot be resolved by application of these Terms of Use, Our Company and the Member shall discuss in good faith to resolve.
  3. The laws of Japan shall apply to the formation, validity, performance, and interpretation of these Terms of Use.
  4. If it is necessary to file a lawsuit between Our Company and a User in relation to the use of the Service, the Tokyo District Court shall be the court with exclusive jurisdiction in the first instance.

 

Article 18 (Supplementary Provision)

If any provision of these Terms of Use shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms of Use which shall remain in full force and effect.  If any provision of these Terms of Use is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such modifications as may be necessary to make it valid.

 

Enacted on July 1, 2025

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